{"id":2105,"date":"2021-03-24T07:25:45","date_gmt":"2021-03-24T07:25:45","guid":{"rendered":"http:\/\/localhost\/nuss\/?page_id=235"},"modified":"2026-01-05T06:29:22","modified_gmt":"2026-01-05T06:29:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/silverlandjoliehotel.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2105\" class=\"elementor elementor-2105\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a96a73 elementor-section-boxed elementor-section-gap-beside-yes elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"2a96a73\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-98ef20c\" data-id=\"98ef20c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97088c0 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"97088c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Vous trouverez ci-dessous une liste des questions les plus fr\u00e9quemment pos\u00e9es par nos clients.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b184647 elementor-section-gap-beside-no elementor-section-boxed elementor-section-height-default elementor-section-height-default elementor-section-column-vertical-align-stretch\" data-id=\"b184647\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1d49749\" data-id=\"1d49749\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b986a9e elementor-invisible elementor-widget elementor-widget-nuss-heading\" data-id=\"b986a9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"nuss-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"nuss-modern-heading\">\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"heading-primary-wrap\">\r\n\t\t\t\t<h4 class=\"heading-primary elementor-heading-title\">FAQ<\/h4>\t\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<div class=\"heading-divider-wrap\">\r\n\t\t\t\t<div class=\"heading-divider\" style=\"left: 0px;top: 6px\"><\/div>\r\n\t\t\t<\/div>\r\n\t\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50f0733 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"50f0733\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;nussFadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Questions et r\u00e9ponses<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2aee4a2 elementor-widget elementor-widget-text-editor\" data-id=\"2aee4a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">1. O\u00f9 se situe l&#039;h\u00f4tel Silverland Jolie ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Il est situ\u00e9 \u00e0 <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">4D rue Thi Sach, quartier Sai Gon, district 1, H\u00f4 Chi Minh-Ville<\/span><\/strong><span class=\"qwen-markdown-text\"> \u2014 \u00e0 deux pas du march\u00e9 Ben Thanh, de la rue Dong Khoi et de l&#039;Op\u00e9ra de Saigon.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">2. Quelle est la distance entre l&#039;h\u00f4tel et l&#039;a\u00e9roport de Tan Son Nhat ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Environ <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">7,4 km<\/span><\/strong><span class=\"qwen-markdown-text\"> \u2014 environ 20 \u00e0 30 minutes de trajet en taxi selon la circulation.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">3. Y a-t-il une connexion Wi-Fi gratuite ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Oui ! Une connexion Wi-Fi haut d\u00e9bit gratuite est disponible dans tout l&#039;h\u00f4tel, y compris dans toutes les chambres et les espaces communs.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">4. L&#039;h\u00f4tel propose-t-il des transferts a\u00e9roport ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Non, l&#039;h\u00f4tel ne propose pas de transfert a\u00e9roport. Cependant, des taxis et des applications de VTC (Grab, Be) sont facilement accessibles \u00e0 proximit\u00e9.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">5. \u00c0 quelle heure se font l&#039;arriv\u00e9e et le d\u00e9part\u00a0?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Enregistrement: <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">14h00<\/span><\/strong><span class=\"qwen-markdown-text\"> | Paiement\u00a0: <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">12h00<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">L\u2019arriv\u00e9e anticip\u00e9e ou le d\u00e9part tardif peuvent \u00eatre possibles sur demande et sous r\u00e9serve de disponibilit\u00e9.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">6. Les enfants sont-ils admis ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Oui, les enfants de <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">tous \u00e2ges<\/span><\/strong><span class=\"qwen-markdown-text\"> Les lits b\u00e9b\u00e9 ne sont pas disponibles dans toutes les cat\u00e9gories de chambres, mais des lits d&#039;appoint peuvent \u00eatre fournis selon la cat\u00e9gorie de chambre.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">7. Le petit-d\u00e9jeuner est-il inclus ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Le petit-d\u00e9jeuner est <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">non inclus<\/span><\/strong><span class=\"qwen-markdown-text\"> au tarif standard. Il est servi \u00e0 la carte au restaurant Jolie de 6h \u00e0 9h30.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">8. \u00c0 quoi ressemble le menu du petit-d\u00e9jeuner ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Un choix vari\u00e9 de plats vietnamiens et internationaux\u00a0: \u0153ufs B\u00e9n\u00e9dicte, omelettes, pho, viennoiseries fra\u00eeches, plateaux de fruits, et bien plus encore. Le th\u00e9 de l\u2019apr\u00e8s-midi est \u00e9galement propos\u00e9 \u00e0 certains tarifs.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">9. Y a-t-il un restaurant sur place ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Oui - <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">Restaurant Jolie<\/span><\/strong><span class=\"qwen-markdown-text\"> sert des repas \u00e0 la carte tous les jours \u00e0 partir de <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">De 7h \u00e0 22h<\/span><\/strong><span class=\"qwen-markdown-text\">, offrant une ambiance romantique et une cuisine vari\u00e9e.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">10. Y a-t-il une piscine ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Oui ! L&#039;h\u00f4tel dispose d&#039;un <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">piscine sur le toit<\/span><\/strong><span class=\"qwen-markdown-text\"> avec vue sur la ville \u2014 id\u00e9al pour se d\u00e9tendre au coucher du soleil.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">11. Y a-t-il un sauna ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Oui, les invit\u00e9s peuvent b\u00e9n\u00e9ficier d&#039;un acc\u00e8s \u00e0 un <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">sauna sur place<\/span><\/strong><span class=\"qwen-markdown-text\"> pour r\u00e9cup\u00e9rer apr\u00e8s les visites touristiques.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">12. Disposez-vous d&#039;un centre d&#039;affaires ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Oui, un enti\u00e8rement \u00e9quip\u00e9 <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">centre d&#039;affaires<\/span><\/strong><span class=\"qwen-markdown-text\"> L&#039;impression, la num\u00e9risation, la t\u00e9l\u00e9copie et l&#039;acc\u00e8s \u00e0 Internet haut d\u00e9bit sont disponibles aux heures de pointe.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">13. Y a-t-il un service de r\u00e9ception ouvert 24h\/24 ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Absolument \u2014 notre <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">\u00c9quipe de r\u00e9ception et de conciergerie disponible 24h\/24 et 7j\/7<\/span><\/strong><span class=\"qwen-markdown-text\"> peut vous aider pour les r\u00e9servations, les transports, les restaurants et vous donner des recommandations locales.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">14. Puis-je r\u00e9server une chambre avec vue ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">De nombreuses chambres offrent <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">vues de la ville<\/span><\/strong><span class=\"qwen-markdown-text\">, surtout les chambres situ\u00e9es aux \u00e9tages sup\u00e9rieurs. Demandez une vue lors de votre r\u00e9servation\u00a0; la disponibilit\u00e9 d\u00e9pend du type de chambre et de la saison.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">15. Les animaux domestiques sont-ils autoris\u00e9s ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Non, <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">Les animaux de compagnie ne sont pas admis.<\/span><\/strong><span class=\"qwen-markdown-text\"> \u00e0 l&#039;h\u00f4tel Silverland Jolie.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">16. Y a-t-il un parking disponible ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Des places de stationnement limit\u00e9es sont disponibles dans les rues avoisinantes. L&#039;h\u00f4tel ne dispose ni de garage priv\u00e9 ni de service de voiturier.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">17. Quels modes de paiement acceptez-vous ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Nous acceptons les principales cartes de cr\u00e9dit (Visa, Mastercard, Amex), les esp\u00e8ces (VND) et les paiements num\u00e9riques via GrabPay ou code QR le cas \u00e9ch\u00e9ant.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">18. Y a-t-il une salle de sport ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Non, l&#039;h\u00f4tel ne dispose pas de salle de sport. Cependant, la piscine et le sauna sur le toit offrent d&#039;autres possibilit\u00e9s de d\u00e9tente.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">19. Quelle est la distance la plus proche de la station de m\u00e9tro ?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Le <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">Station de m\u00e9tro Op\u00e9ra<\/span><\/strong><span class=\"qwen-markdown-text\"> c&#039;est juste <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">\u00e0 440 m\u00e8tres de distance<\/span><\/strong><span class=\"qwen-markdown-text\"> \u2014 \u00e0 environ 5 minutes \u00e0 pied.<\/span><\/p><div class=\"qwen-markdown-hr\"><hr \/><\/div><p class=\"qwen-markdown-paragraph\" data-spm-anchor-id=\"a2ty_o01.29997173.0.i39.12bd5171QYDqVi\"><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">20. Puis-je organiser des excursions ou des activit\u00e9s par l&#039;interm\u00e9diaire de l&#039;h\u00f4tel\u00a0?<\/span><\/strong><br \/><span class=\"qwen-markdown-text\">Oui ! Notre <\/span><strong class=\"qwen-markdown-strong\"><span class=\"qwen-markdown-text\">\u00e9quipe de conciergerie<\/span><\/strong><span class=\"qwen-markdown-text\"> Nous pouvons vous aider \u00e0 r\u00e9server des visites de la ville, des locations de motos, des cours de cuisine, des croisi\u00e8res fluviales et bien plus encore \u2014 n&#039;h\u00e9sitez pas \u00e0 demander !<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Below, you will find a list of the questions most frequently asked by our guests. FAQ&#8217;S Questions &amp; Answers 1. Where is Silverland Jolie Hotel located?It\u2019s located at 4D Thi Sach Street, Sai Gon Ward, District 1, Ho Chi Minh City \u2014 just steps from Ben Thanh Market, Dong Khoi Street, and the Saigon Opera [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2105","page","type-page","status-publish","hentry","post-no-thumbnail"],"_links":{"self":[{"href":"https:\/\/silverlandjoliehotel.com\/fr\/wp-json\/wp\/v2\/pages\/2105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silverlandjoliehotel.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silverlandjoliehotel.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silverlandjoliehotel.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silverlandjoliehotel.com\/fr\/wp-json\/wp\/v2\/comments?post=2105"}],"version-history":[{"count":0,"href":"https:\/\/silverlandjoliehotel.com\/fr\/wp-json\/wp\/v2\/pages\/2105\/revisions"}],"wp:attachment":[{"href":"https:\/\/silverlandjoliehotel.com\/fr\/wp-json\/wp\/v2\/media?parent=2105"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}