1. Where is Silverland Jolie Hotel located?
It’s located at 4D Thi Sach Street, Sai Gon Ward, District 1, Ho Chi Minh City — just steps from Ben Thanh Market, Dong Khoi Street, and the Saigon Opera House.

2. How far is the hotel from Tan Son Nhat Airport?
Approximately 7.4 km — about a 20–30 minute taxi ride depending on traffic.

3. Is there free Wi-Fi?
Yes! Complimentary high-speed Wi-Fi is available throughout the hotel, including in all guest rooms and public areas.

4. Does the hotel offer airport transfers?
No, airport transfers are not provided directly by the hotel. However, taxis and ride-hailing apps (Grab, Be) are readily available nearby.

5. What time is check-in and check-out?
Check-in: 2:00 PM | Check-out: 12:00 PM
Early check-in or late check-out may be available upon request and subject to availability.

6. Are children allowed?
Yes, children of all ages are welcome. Cribs cannot be added to any room type, but extra beds may be available depending on room category.

7. Is breakfast included?
Breakfast is not included in standard rates. It’s served à la carte at Jolie Restaurant from 6 AM to 9:30 AM.

8. What’s the breakfast menu like?
A mix of Vietnamese and international options: Eggs Benedict, omelets, pho, fresh pastries, fruit platters, and more. Afternoon tea is also available with select day rates.

9. Is there a restaurant on-site?
Yes — Jolie Restaurant serves à la carte meals daily from 7 AM to 10 PM, offering romantic ambiance and diverse cuisine.

10. Is there a pool?
Yes! The hotel features a rooftop swimming pool with city views — perfect for sunset relaxation.

11. Is there a sauna?
Yes, guests can enjoy access to an on-site sauna for post-sightseeing recovery.

12. Do you have a business center?
Yes — a fully equipped business center with printing, scanning, faxing, and high-speed internet is available during peak hours.

13. Is there 24-hour front desk service?
Absolutely — our 24/7 front desk and concierge team can assist with bookings, transport, dining, and local recommendations.

14. Can I book a room with a view?
Many rooms offer city views, especially higher-floor rooms. Request a view when booking — availability is subject to room type and season.

15. Are pets allowed?
No, pets are not permitted at Silverland Jolie Hotel.

16. Is there parking available?
Limited street parking is available nearby. The hotel does not have a private garage or valet service.

17. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, Amex), cash (VND), and digital payments via GrabPay or QR code where applicable.

18. Is there a gym?
No, the hotel does not have a fitness center. However, the rooftop pool and sauna provide relaxation alternatives.

19. How close is the nearest metro station?
The Opera House Metro Station is just 440 meters away — about a 5-minute walk.

20. Can I arrange tours or activities through the hotel?
Yes! Our concierge team can help book city tours, motorbike rentals, cooking classes, river cruises, and more — just ask!